V knige rassmotreny osnovnye ponyatiya professional'noy etiki i etiketa kak sistemy, oblasti nauki i prakticheskoy deyatel'nosti. Raskryty osobennosti povedeniya sobesednika v period peregovorov, opisany printsipy i pravila sovremennogo etiketa. Predstavleny prakticheskie rekomendatsii i yarkie primery po organizatsii effektivnogo delovogo obshcheniya, pravila povedeniya s klientami. Kniga budet polezna dlya rabotnikov sfery turizma i gostepriimstva, a takzhe dlya vsekh, kto zhelaet uluchshit' svoi znaniya v oblasti professional'noy etiki i etiketa.
Product details
- Paperback | 148 pages
- 150.11 x 219.96 x 8.64mm | 267.62g
- 29 Mar 2014
- LAP Lambert Academic Publishing
- United States
- Russian
- black & white illustrations
- 3659188875
- 9783659188879
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